Customer Success

After Sales and Customer Service. We care for you.

The LAR service team has long been established specifically a dedicated hotline for questions and problems of our customers and partners. Our service personnel is available now weekdays from 8.00 am - 4.30 pm, CET for you and can offer expert help.

In order to offer you comprehensive support, the service team consists of employees from the fields of electrical engineering, engineers, environmental and chemical engineering and a doctorate employee in physical chemistry. The highly qualified staff have many years of experience in Technical Support. In addition, they undergo internal training to be always up to date.

Need Assistance?

LAR Technical Support
Phone: +49 30 278958-55
eMail: service@lar.com

On-site and Remote support

  • Start-up
  • Installation
  • Maintenance
  • Service
  • Repair

Hands-on or Remote-Training

  • Analyzer specific workshops
  • Theoretical and practical skills
  • For distributors and partners
  • For customers

Support

Technical support on weekdays
8.00 a.m. - 4.30 p.m. CET

P +49 (0) 30.278958-55
E service@lar.com


AVAILABILITY. OUR SERVICE IS ALWAYS AND EVERYWHERE.

In Germany, there are next to the team from Berlin four sales representatives in operation. They guarantee the fast service to the south and west.

Internationally, the care is provided by trained staff of our distribution partners. A special feature is the high internationality of the LAR service teams. The expert support is in German, Spanish, Chinese and English.

After Sales. We Care For You.

Servicing is carried out by our qualified partners worldwide. Technical Support, per telephone or per email, is available at all times. Additionally, we offer practically oriented seminars, trainings, operator meetings and workshops, that leave no questions unanswered.

Process Insights

Service hub Americas
Houston, TX, USA

Process Insights

Calibration hub
Yaphank, NY, USA

Process Insights

Service hub EMEA
Hanau, Germany

Process Insights

Service hub Greater China Region
Suzhou, Jiangsu Province, China

  • Process Insights

    Service hub Americas
    Houston, TX, USA

  • Process Insights

    Calibration hub
    Yaphank, NY, USA

  • Process Insights

    Service hub EMEA
    Hanau, Germany

  • Process Insights

    Service hub Greater China Region
    Suzhou, Jiangsu Province, China

Contact our Customer Success Team

LAR Process Analysers AG
Neuköllnische Allee 134
12057 Berlin
Germany