Technical Support

"Our assistance comprises local presence, comprehensive technical support at a high quality level as well as fast and direct services." (Bernhard Roland, Quality management) 

Service: We're here to help

The LAR service team has long been established specifically a dedicated hotline for questions and problems of our customers and partners. Our service personnel is available now weekdays from 7.00 am - 5.30 pm, CET for you and can offer expert help.

In order to offer you comprehensive support, the service team consists of employees from the fields of electrical engineering, engineers, environmental and chemical engineering and a doctorate employee in physical chemistry. The highly qualified staff have many years of experience in Technical Support. In addition, they undergo internal training to be always up to date.

  • Start-up
  • Installation
  • Maintenance
  • Service
  • Repair



  • Analyzer specific workshops
  • Theoretical and practical skills
  • For distributors and partners
  • For customers



LAR Headquarters

on weekdays
7.00 a.m. - 5.30 p.m., CET

Phone: +49 30 278958-55
Fax: +49 30 278958-706

E-mail: service[at]

Availability. Our service is always and everywhere.

In Germany, there are next to the team from Berlin four sales representatives in operation. They guarantee the fast service to the south and west.

Internationally, the care is provided by trained staff of our distribution partners. A special feature is the high internationality of the LAR service teams. The expert support is in German, Spanish, Chinese and English.

After Sales. We care for you.

Servicing is carried out by our qualified partners worldwide. Technical Support, per telephone or per email, is available at all times. Additionally, we offer practically oriented seminars, trainings, operator meetings and workshops, that leave no questions unanswered.

Technical Trainings

Service hubs

Map of Germany with marked service hubs

Need technical support?

Contact Form Technical Support


The analyzer ToxAlarm is a measuring system for online toxicity monitoring as well as for laboratory use in drinking and surface water applications.


The total organic carbon process analyzer is a measuring system for complex water applications for monitoring and optimization of industrial processes and municipal as well as industrial waste water treatment plants.


LAR's online total organic carbon analyser determines the TOC in less than three minutes and thus, allows the operators to take fast countermeasures in case of water pollution.